By Mara Manente, Valeria Minghetti, Erica Mingotto (auth.)
What are in charge Tourism and company Social accountability? what's the industry's knowledge concerning those options? What are the structures and instruments at present on the market that tourism SMEs can use to evaluate their engagement and the sustainability in their business?
This booklet is geared toward replying to those questions and supplying an cutting edge contribution to the present debate within the box. After having outlined accountable Tourism and CSR and the surroundings within which those methodologies boost, the authors current and examine the most eu overview and certification structures, describe their features and functionalities and speak about the correct concerns pertaining to their application.
Through the AHP version and the choice of a few proper case histories, the suitability and efficacy of those platforms in tracking the extent of accountability of tourism SMEs are analyzed and debated. the implications acquired give a contribution to reinforce the popularity and diffusion of CSR ideas in tourism and to aid tourism companies in deciding upon the evaluate device that most closely fits with their features and the character in their job. The examine additionally permits scholars and researchers to construct or improve their wisdom concerning the major reporting tasks to be had in Europe and to evaluate the potential for the mathematical version utilized for this sort of study.
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Extra resources for Responsible Tourism and CSR: Assessment Systems for Sustainable Development of SMEs in Tourism
1—The travel organiser prepares and delivers a “Travel technical Report” to the traveller (FD1). 2—To minimise the environmental impacts, the travel organiser: identifies the critical areas included in the travel itinerary; collect the local regulation for preserved areas and do his best to respect it; adopts specific measures to minimise impacts; writes all these measures in the Report “Minimising Environmental Impact”. 1—The travel organiser has the licence, the director and the insurance required by the law 8 8 8 8 8 8 3 3 1, 2, 3, 4, 6 - 5 The AITR Responsible Tourism Standards is based on a self-assessment procedure, carried out by the travel organiser, and a subsequent ratification by AITR through an internal group of auditors.
Com (online travel agency) Travelife Country Italy France Spain Germany France European Level UK European Level In particular, the main goals are: • Distinguish responsible tourism from other forms of tourism; • Protect the consumer, ensuring him/her that the travel he/she buys respects the characteristics and principles of responsible tourism; • Protect the travel organisers who are members of AITR from the improperly use that other operators can or could do of the term “responsible tourism”, for marketing reasons only; • Provide to AITR members a set of minimal operational standards and indications for the building of a responsible travel package (Fig.
Third-party audit means instead that a neutral, independent third party evaluates the compliance of the product or of the company with clearly defined standards. As for the type of standards, while product standards reflect the appropriate characteristics a product is expected to have, a controversial topic is whether processes or performances should be assessed and eventually certified. g. ISO 9000 or 14001) refer to the appropriate characteristics of the process put in place, from the creation of the product to final distribution.
Responsible Tourism and CSR: Assessment Systems for Sustainable Development of SMEs in Tourism by Mara Manente, Valeria Minghetti, Erica Mingotto (auth.)